FAQ – Frequently Asked Questions

1. Can I use Christina cosmetics at home or are they only for professional use?

Christina cosmetics are divided into two categories: professional (salon-based) and home care. Professional products are intended exclusively for use by qualified professionals (cosmetologists, dermatologists). Meanwhile, home care lines are designed for daily care and can be safely used at home.

2. How do I choose the right Christina cosmetics line for my skin type?

To choose the right products, it's best to consult a cosmetologist or use the contact form on our website. You can also read the line descriptions – each line was created with specific skin needs in mind, such as Unstress (for sensitive skin), Comodex (for acne-prone skin), Nuance (for mature skin), and so on.

3. Are Christina cosmetics tested on animals?

No. Christina Cosmetics does not test its products or ingredients on animals. The company adheres to international cruelty-free standards.

4. Where can I buy original Christina cosmetics?

Original Christina products are available in our official online store , christinacosmetics.pl , and in selected partner beauty salons. Purchasing from an official distributor guarantees the authenticity and safety of the products.

5. How long can I store cosmetics after opening?

Each product has a PAO (period after opening) label on the packaging – most often 6, 12, or 24 months. We recommend using the product within this timeframe to maintain its effectiveness and safety.

6. Can I use several Christina lines at the same time?

Yes, many products from different lines can be combined. The key is to choose the right ingredients for your skin's needs. We recommend consulting with an esthetician or our team for a personalized skincare routine.

7. What are the delivery costs and times?

Delivery within Poland typically takes 1-3 business days. Shipping costs depend on the chosen method – details can be found in the "Shipping and Payment" tab. Orders over PLN 150 receive free shipping.

8. What delivery method can I choose?

Orders are shipped via InPost – you can choose delivery to a parcel locker or by courier directly to the address you provide . Simply select your preferred delivery method when placing your order.

 

9. Can I return purchased products?

Yes, you can return unopened, factory-sealed products within 14 days of receipt. Details can be found in our returns policy.

10. Can I buy professional cosmetics if I am not a cosmetologist and I do not run a beauty salon?

No. Professional products are intended exclusively for certified professionals. We require verification of qualifications before processing any orders for in-office products.